…when employees walked through your doors they came to work, not just be at work. The new book, How to Earn the Gift of Discretionary Effort, divulges the leadership secrets of creating a culture where workers are engaged and give discretionary effort on a regular basis. This discretionary effort turns into projects finished on time, exceptional customer service, and innovative products for the marketplace.
The leadership principles taught in The Gift help you improve critical touch points between you and your direct reports, making you the leader they CHOOSE to follow, not HAVE to follow because you are the boss.